Cookies Policy

Understanding how we use cookies to improve your experience on our website.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

By Your Side uses cookies to enhance your browsing experience, analyze how our website is used, and ensure our website functions properly. This Cookies Policy explains what cookies we use and why, as well as your choices regarding cookies.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure access to certain areas, and remembering your cookie preferences.

Purpose: Website functionality and security

Can be disabled: No - these are required for the website to work

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

Purpose: Website analytics and improvement

Information collected: Pages visited, time spent, referring sites, browser type

Can be disabled: Yes - through your browser settings

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Purpose: Enhanced features and personalization

Examples: Remembering preferences, enabling social media features

Can be disabled: Yes - but may affect website functionality

Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to help us analyze website usage and improve our services. These may include:

Analytics Services

We may use services like Google Analytics to understand how visitors use our website. These services use cookies to collect information in an anonymous form.

Social Media Plugins

Our website includes links to social media platforms like Facebook and Instagram. These platforms may set cookies when you interact with their features.

How We Use Cookies

We use cookies for the following purposes:

  • Essential website operation: To enable core functionality and security features

  • Performance monitoring: To understand how you use our website and identify areas for improvement

  • User preferences: To remember your settings and choices to improve your experience

  • Website analytics: To measure traffic and usage patterns to help us improve our services

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have specific rights regarding cookies and tracking technologies:

Right to Information

You have the right to be informed about the cookies we use and their purposes, which we provide through this policy.

Right to Consent

For non-essential cookies, we will ask for your consent before placing them on your device.

Right to Withdraw Consent

You can withdraw your consent at any time by deleting cookies or changing your browser settings.

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that if you block or delete cookies, some parts of our website may not function properly.

Here's how to manage cookies in common browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Options

For analytics cookies, you can opt out by installing browser add-ons or visiting the opt-out pages provided by analytics service providers. Please note that opting out does not mean you won't see any information from us; it means the information we provide will not be tailored to your interests.

Important Note

If you delete all cookies from your browser, you will need to reset your cookie preferences the next time you visit our website. Also, if you use different browsers or devices, you will need to manage your cookie preferences separately for each one.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. We are committed to respecting your privacy preferences and will continue to monitor developments in this area.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you would like to learn more about cookies in general, you can visit www.allaboutcookies.org or the Information Commissioner's Office at ico.org.uk.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Service Area

Coventry & Warwickshire